What is the role of Hitachi third-party support?

The Hitachi virtual storage Platform G700 is associate degree compliant, rack-mountable standard hybrid array storage/space resolution with drive boxes which will accommodate SAS drives, flash drives, and TLC-NAND flash module drives that area unit climbable for various storage capability mixtures. Hitachi third-party maintenance storage systems use ports to link iSCSI and Fiber Channel I/O modules, twin controllers with high-speed processors, twin in-line cache memory modules (DIMMs), cache flash memory (CFM), a battery, and fans to alter superior tasks. there's associate degree local area network affiliation on every controller for out-of-band management. All knowledge discs stay accessible to hosts utilizing redundant knowledge through the opposite controller if the information path through one controller fails.

Thomastech maintenance includes repair, reuse and recycling wherever possible – helping you drive your core business and protect the environment.

Benefits of Thomastech Hitachi maintenance:

• Post warranty support – Extends the life of your storage system.

• 24 x 7 remote supervising of your Hitachi storage device,

• Experienced, certified maintenance engineers, sent right to your entrance as soon as you need them.

• Flexibility to customize any level of Hitachi maintenance services as you see fit. 

Hitachi third-party support Program:

Sometimes technical support over the phone isn’t sufficient to help you repair the problems with your Hitachi Storage Device, on site. Or possibly your Disk Array has a faulty hard drive, which needs to be replaced by a certified technician. Our Hitachi advance exchange program is a fast, and reliable solution to have your gear up and running quickly.

If you’re looking to minimalize downtime on your Hitachi Storage Array, and dodge on-site technical support or Hitachi maintenance, you can take benefit of our cost-effective Advance Exchange / Hot Swap program.

As soon as you communicate us to report your matter, we can immediately ship a replacement unit overnight to your location to get you up and running. You then send your Hitachi Storage equipment to our service center, where our certified Hitachi maintenance specialists will service and fix it. After our certified Hitachi technicians have completed testing the equipment in our in-house lab, we will then send it back to your facility to keep as a spare for any upcoming problems. This is how we handle Hitachi third-party support system.